The authors provide an in-depth analysis of the conversion process from maintaining sheltered workshops to providing integrated employment services, using four agencies as case studies. It is clear that in each case, the move was promoted by a change in the philosophy underpinning the organisation involved. The book looks at the historical roots of contemporary workshops as well the underlying assumptions and latent functions of sheltered work. It gives inside perspectives of those who have been involved in and affected by workshop conversion; specific descriptions of agency change to integrated employment and strategies for restructuring workshops and training staff. Keyword: Employment