People with disability are often offered service solutions which do not meet their needs - leading to the offers being rejected. In this thought-provoking article, David Hanman challenges service providers to find out what people actually want. He believes that it is possible to involve people with disability and that there is a need to respond in human ways. This means accepting the limitations of service systems and 'thinking outside the square'. Keywords: Self Determination, Inclusion
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Let's look outside the Service System to give People a Real Choice
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