The author argues that we have to find ways that genuinely root people with disabilities in their neighbourhoods rather than segregated and lonely lives and which develop structures to give people real power to influence services around them. Service brokerage ideally provides people with disabilities and their families the opportunity to manage their service money, which gives greater independence from professionals, helps give individuals respect and power, and facilitates the development of non institutionalised services. Brandon provides examples and discusses weaknesses of the scheme such as the tendency to over individualise services and that in reality people will continue to be without real power. Keyword: Individualisation