This book captures the experiences and insights of a number of families who have had the courage to bring into the public domain the intensely private pain that they have lived with for many years following the institutionalisation of a family member in Challinor Centre, Qld. It gives insight into not only how harmful institutional care is for people with disabilities but also into how harmful it is for their families. The stories that emerge, together with the analysis that is woven throughout the book, make powerful reading. Keyword: Families