Brian Salisbury was previously a broker with the Community Living Society in Vancouver, British Colombia. He describes service brokerage as the individual's need for a technical extension to develop a vision of a dignified and self determining life in the community. While not anti-professional, the broker is expected to be accountable to the individual and his/her right to make all decisions. Salisbury believes a good broker has an inherent commitment to the power and value of individuals and that such commitment is not the result of professional regulation. He goes on to discuss his perspective on brokerage. Keyword: Individualisation