Welcome to our website. This website with URL address www.family-advocacy.com is owned and operated by The Institute for Family Advocacy and Leadership Development Association Incorporated (ABN 82855711421). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Institute for Family Advocacy and Leadership Development Association Incorporated’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘Family Advocacy’ or ‘us’ or ‘our’ or ‘we’ refers to The Institute for Family Advocacy and Leadership Development Association Incorporated, the owner of the website, whose registered office Suite 704, 90 George St, Hornsby, NSW 2077. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

• Copyright: Family Advocacy owns the copyright in the material contained on this website except where prior authorship is acknowledged. You may download, store in cache, display, print, and copy the information in unaltered form only. You may not use the material for commercial purposes without Family Advocacy’s permission.
  • All content on our Services, including text, graphics, user interfaces, photos, trademarks, logos, and artwork, is owned by or licensed to Family Advocacy and protected by copyright, trademark, and other intellectual property laws.

By accessing or using our Services, you warrant and represent to us that you have read, understand, and agree to be bound by these Terms and that you have the right, authority, and legal capacity to enter into a legally binding agreement and to abide by these Terms.

Use of the Services

• You agree that you are responsible for your access to our Services and for ensuring that any persons that may access the Services through your internet connection are aware of and compliant with, these Terms.
• You warrant and represent to us that your use of the Services will comply with all applicable laws and regulations in Australia, in your state/country, in the location that you access the Services and otherwise where applicable, and that you will not use our Services for any activities that are unlawful or discriminatory, harmful to others, or for any activity that does, or may, violate the rights of others.
• When you provide your details to us, you warrant and represent that the details are accurate and that you are the account holder or authorised nominee of the contact number that you provide to us. You consent in advance to being contacted during our usual business hours (including in relation to customer service matters and other promotional purposes) and to receiving marketing and promotional materials via electronic communication to the contact details provided in accordance with our Privacy Policy.
• By engaging with our Services, you expressly consent to the receipt of electronic communications (including emails) which may contain commercial or marketing messages. Due to the nature of such electronic communications, you agree that section 18(1) of the Spam Act 2003 (Cth) does not apply to such electronic communications.
• To access and use some of the Services or resources, you may be required to register an account with Family Advocacy.

You agree that you will not:

• engage in unlawful, obscene, harassing, intimidating, threatening, predatory or stalking conduct, or conduct that may fall under one of the aforementioned categories;
• disclose or share your password or login information for the Services with any party;
• use the Services in a manner that may affect, damage, disrupt, impair, disable, interfere with or prevent the reliability and performance of the Services, or interfere with or attempt to interfere with any other user’s use of the Services;
• copy or impersonate any other person or entity, or misrepresent any of your details including your image (for example by using only accurate and current photos), name, age, identity, affiliation, connection or association with, any other person or entity;
• use the Services to promote or solicit involvement in or support of a political platform, religion, cult, or sect;
• post a person’s personal information or images without express permission;
• solicit or engage in any illegal or unlawful activity;
• use the Service to redirect users to other websites or encourage users to visit other websites;
• use the Service for any phishing, trolling or similar activities;
• defraud, scam, hack, swindle or deceive other users of the Services;
• harvest or collect email addresses or other contact information of other users from the Services by electronic or other means or use the Services to send, either directly or indirectly, any unsolicited bulk e-mail or communications, unsolicited commercial e-mail or communications or other spamming or spamming activities;
• circumvent, disable or otherwise interfere with security-related features of the Services or features that determine whether you are acting in accordance with the Terms;
• attempt to access any Services or area of the website that you are not authorised to access;
• allow third parties to access and use the Services via your account;
• collect or solicit another person’s personal information or images for commercial, inappropriate or unlawful purposes;
• use any programs, scripts, bots or other automated technology to scrape or access the Services or hijack user accounts or log-in sessions;
• embed, frame, include or imitate any part of the Services on another website, application or other platform, without our prior written authorisation;
• use any kind of code, program or device containing reference to Family Advocacy or the Services in order to direct any person to any other website for any purpose;
• resell, rent out or make any commercial use of the Services;
• use robots, data mining or similar data gathering or extraction methods or otherwise collect any pictures, descriptions, data or other content from the Services;
• attempt to mislead others as to the origin of any information through the Services by copying, forging or manipulating identifiers such as headers, footers or signatures;
• use automated methods or processes to use or access the Services or create user accounts;
• attempt to, or actually gain, unauthorised access to our Services, the server on which our Services is stored or any server, computer or database connected to our Services;
• cause harm to our Services by hacking, phishing, introducing viruses, trojans or other programs, scripts or material that may be malicious or technologically harmful to us, our website, Services or other users of our Services; or use the Services other than for their intended purpose.

User Generated Content

• By uploading, publishing, transmitting or making available any data, content or other material to Family Advocacy, including but not limited to, sharing posts using specific hashtags (#) in line with a campaign we might be running at that time, posting, publishing or uploading comments, reviews, images, photos, content or any other material to our Websites (User Content), you grant Family Advocacy, its affiliates, licensees and successors a non-exclusive, royalty-free, perpetual, irrevocable, worldwide and fully sub-licensable right to use, communicate, reproduce, modify, adapt, publish, publicly perform, translate, create derivative works from, distribute and display in any form, any such content, including but not limited to text, images, videos, graphics, audio and photographs without attribution.
• By posting, uploading, publishing, transmitting or making available any User Content to Family Advocacy, you warrant and represent to Family Advocacy that:
  • you hold all the intellectual property rights to the User Content and have the authority to upload or make available the User Content and license the User Content to Family Advocacy;
  • Family Advocacy’s use of the User Content will not infringe or violate any third-party rights, including but not limited to defamation, intellectual property rights, moral rights and privacy rights and will not give rise to an obligation to make any payment to a third party;
  • any User Content you associate with the Services or send to other users is accurate, complete, not false and not misleading;
  • if the User Content includes imagery of other individuals, you have obtained all necessary consents from those individuals to use their images and to grant Family Advocacy the rights described above.
• Family Advocacy retains the right, at any time without reason or notice, to pre-screen, review, control, monitor, reject, delete or edit User Content, however Family Advocacy is not obliged to do so.

Links to Other Websites: This website may also, on occasion, include links to other websites which are not controlled by us. Family Advocacy is not responsible for the content, quality, nature, or reliability of any material that is posted, contained in or provided by any other user, third party, advertiser or website or hyperlink (including links to other applications) that is contained on our website. These links are provided for your convenience to provide you with further information.

• Family Advocacy does not endorse, sponsor, or support the content, beliefs, or views of any third party, unless explicitly stated otherwise.
  
• You acknowledge that third part website are used at your own risk. Third party websites are governed by their own terms and conditions and privacy policies and we recommend that you make your own enquiries as to their terms.
• We have no control over the nature, content, and availability of third-party websites, and you acknowledge that our terms and policies do not govern the websites or applications of third parties and that third-party websites or applications may be governed by their own terms and conditions.

Accuracy and Completeness of Information: Family Advocacy accepts no responsibility for the accuracy or completeness of any material contained on this site.

• Family Advocacy disclaims all liability to any person in respect of using anything from this website and of the consequences of anything done or omitted to be done by any such person in reliance, whether wholly or partially, upon any information presented on this website. The content of this website is for your general information and use only.
  
• Family Advocacy provides the Websites and their contents on an “as is” basis and use of this information is at your own risk. While we aim to update the Websites regularly, neither Family Advocacy, nor any of its employees or agents, makes any representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on the Websites.

Cookies: This website uses cookies to monitor browsing preferences. If you allow cookies to be used, de-identified personal information can be used by the web servers to identify and track users as they navigate different pages on the website and to identify users returning to the website. We may use this to analyse the use of the website and to improve its usability and administration.

Changes to Terms and Conditions: The website and terms and conditions are subject to change without prior notice.

• Any amendments or changes to these Terms are effective from the date on which the amended terms are published.
• Whilst we endeavour to notify you as soon as reasonably possible of any changes to our Terms by email or by a notice on or in the Services, it is your responsibility to keep up to date with any changes or amendments to these Terms by checking this page, which contains our most accurate and up to date version of our Terms.

Website Availability: Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Security of Payments: We have utilised a payment gateway from a trusted and experienced provider for all payments on the website to ensure high security and encryption in accordance with industry standards. Users are notified of encryption processing when a gold padlock appears on the bottom right of the browser. Please be aware no security mechanism is 100% secure. Ensure you are comfortable with the provider prior to proceeding with payment. Family Advocacy disclaims all liability from any difficulties or anomalies arising from payments made on the payment gateway.

What to Expect After Registering for an Event Online: You will receive an automated acknowledgment if your registration to the event has been successful. If you have requested an invoice, it will be emailed to you. Once we have processed your online payment, a receipt will be sent to you. All registrants (including unpaid) will receive confirmation regarding their registration within the week prior to the event.

Limitation of Liability: You (the user) are responsible for your own actions and consequences when using our website and services.

• • To the fullest extent permitted by law, Family Advocacy, its employees, agents, affiliates, and any third-party suppliers will not be liable for any loss, damage, or injury arising from:(a) the use or reliance on information from our Services;
    (b) unavailability or delay of our Services;
    (c) errors or omissions in the information provided;
    (d) loss of data;
    (e) goods or services provided by Family Advocacy; or
    (f) any breach of these Terms.

Inclusion Collection 

The Inclusion Collection is a library of resources comprising books, articles, reports, and audio-video material. The intention of the Collection is to educate, inform, and inspire families and others who work with people with disabilities. People with disability, their families, students, and professionals can access the Inclusion Collection library.

• Access and Borrowing: Physical resources may be loaned within NSW. Interstate loans may require approval. Users wanting to borrow a hard copy resource, must request for them on our website by completing a form.
• New Additions and Recommending a Resource: The inclusion Collection user may chose to inform the organisation of a potentially new or historical resources, articles, or books suitable for the Inclusion Collection may complete a form on the Inclusion Collection page to request a review of its suitability to be added to the library.
  • The Family Advocacy team will coordinate an assessment of the resource’s suitability in line with the Purpose of Family Advocacy.
  • When a resource is recommended and a confirmation receipt is received, this is not evidence and does not guarantee its addition to the library.
  • Family Advocacy reserves the right to not inform users of a new addition/s to the library, including the person or entity that submitted the initial request for review.
• Copyright: Copyright laws require that where a library copies articles or parts of literary works for users, or, where training material including but not limited to Family Advocacy workshops, acknowledgment of the original source must be noted.
• Loan Period: Books may be borrowed for up to 30 days, with a possible reasonable extension of a further 10 days upon request.
  • Requests for resources can be made by emailing communications@family-advocacy.com
• Borrowing process:
  • We do not charge a borrowing fee.
  • When completing a form online to borrow a resource, hard copy resources will require a postage address.
  • In some cases, credit card details may be requested when filling out a resource request form so in the off chance an item goes missing, is damaged or returned late, Family Advocacy may charge an administrative fee.
    • Family Advocacy reserves the right to charge an administration fee for late, damaged or missing items.
  • All loans and downloads are recorded on the Family Advocacy website, reports on frequency and use of resources are available to staff only.
• Email reminders: A reminder email will be sent to inform the borrower when their item is due for return. However the borrower is responsible for tracking the due date and returning the item on time, if our email reminder is not sent it does negate the borrowers responsibility to ensure the item is returned in the same condition it was received, and on time.
• Overdue and Lost Items: Overdue items incur a charge of $2.00 per day late.
• Confidential Information: We hold confidential information, including download/request history and card details.
  • This information is protected and managed in accordance with privacy laws.
  • Third parties involved in processing payments or managing the database may also hold confidential information. Their handling of this data is subject to strict confidentiality agreements and privacy laws.

 

All of our terms and conditions and policies that are linked to or in the Websites, including our Privacy Policy, are incorporated into these Terms. You agree to comply with all such Terms when accessing or using our website or services.